How Cognitive Training & Learning Centers Get an Advantage

Learning centers are searching for ways to differentiate their services, attract and engage new clients, and provide additional third-party training and certification for their staff.

With cognitive disorders on the rise, it is essential that staff receive proper training to support these students in addition to the proprietary interventions offered by learning centers and cognitive achievement centers.

Many organizations also struggle with maintaining staff professional development over time and filling knowledge gaps to ensure a comprehensive onboarding program. In addition, training and certification in specific areas from third party boards can help demonstrate credibility and staff depth of knowledge, which can impact customer confidence. Continue Reading →

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Ramon’s Village Resort in Belize is now designated a Certified Autism Center™

Ramon’s Village Resort located in San Pedro Town, Belize is now a Certified Autism Center (CAC), designated by the International Board of Credentialing and Continuing Education Standards (IBCCES). Completion of the certification means that guests with autism and other sensory needs can have the best possible stay or scuba diving experience. To achieve the CAC accreditation, Ramon’s Village Resort staff completed evidence-based staff training and certification required by IBCCES to recognize the needs of guests on the spectrum and provide options for visitors with sensory needs. Continue Reading →

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Social Impact with Guest Service While Physical Distancing

How do you create great guest service and a special experience when you have to keep 6 feet of distance? Most places that pride themselves on good guest service go out of their way to help and interact with guests on a personal level, but with social distancing now being the norm, many places are having to make quick adjustments.

However, they still need to find the way to be able to deliver that same level of service, or at least the feeling that goes with it. Continue Reading →

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Impact of Early Childhood Intervention and Autism Certification

Content Contributed by: Martha Aki, Project TYKE – Katy ISD

My time spent working in Early Childhood Intervention (ECI) has shown me just how important providing these services to families are. With the IBCCES Advanced Certified Autism Specialist (ACAS) program, my staff has been able to transform how we work with children with special needs and increase the impact we have.

Making a Difference in Katy, Texas

In the Katy Independent School District, located in Texas, there are approximately 83,000 students total. Of these students, 10,000 are special education students, making up a large population of our student body. Continue Reading →

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Autism Training for Law Enforcement: Why Demand is Growing

Individuals who have autism are seven times more likely to have interactions with police, which makes it all the more important to understand why some behaviors that may cause concern if exhibited by a neurotypical person could be misunderstood and may mean an individual with autism is overwhelmed or doesn’t fully understand what is expected in a situation.

  • “For example, if a person becomes emotional while an officer is on scene for an incident, `{`the officer`}` may touch that person’s arm. While the gesture is meant to comfort, it might not be OK for someone with autism,” said Norwood Police Chief William Brooks.

Continue Reading →

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Why Mental Health Clinics Should Get Telepsychology Certification

As teletherapy and telepsychology grow in popularity, patients want to know that they can trust and rely on these virtual services. Though telepractice has been around since the 1990s, it is only recently gaining substantial traction, making it a newer model that doesn’t have a solidified standard. Most practitioners have very little training on the differences of telepyschology to in-person services.

This can make it challenging for mental health professionals to get started because they feel lost, confused, and lack the resources and support they need. Continue Reading →

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Adapting to Tourism During and After COVID-19- Innovation in Service

The tourism industry has taken an incredible hit due to the spread of COVID-19, but tourism will resume in time. While COVID-19 has impacted lives worldwide and drastically changed the way we operate businesses, through adaptation and innovation, business owners in tourism and hospitality are beginning to be able to safely open their doors to guests.

With infection rates rising in many states as lockdowns end and businesses reopen, it is clear that things are not going to go back to normal. Organizations will have to find a new normal – a way to operate as safely as possible to minimize the risk of infection for both patrons and employees alike.

In this article we will talk about safety measures and precautions in light of COVID-19, the implications of those safety measures for people with autism or other sensory disorders, and how the Guest Experience 2.0 Training can help your location adjust to the ‘new normal’. Continue Reading →

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